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7, Palace grounds retail park, Palace Grounds Rd, Hamilton ML3 6AD, UK – 0344 561 0000
I have shopped at this store many of times, parting with a lot of cash for a variety of products (in particular - high end range of laptops both mac and windows). Several times I have found myself wandering about searching for assistance, sometimes seeing clusters of staff chatting away to each other either at back of store or at the tills. Despite staff being committed to making the sale or assisting me in issues I had with a product (for example updates on a macbook) I found the staff to be moody and not responding much to what I was saying. Got the product and help I needed but some staff are rude, moody and don't look like they want to be there.
Always have a great selection of goods. Service friendly and knowledgeable about products, never pushy towards buying. Good parking.
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